PRIVACY POLICY
At Open Law Firm (“we”, “us”, “our” or the “Firm”), we respect your privacy and are committed to protecting the personal information you provide to us through our website.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit or use https://openlaw.ae (the “Website”), contact us, submit an enquiry, request a consultation, or otherwise interact with our online services.
We process personal information in accordance with applicable laws and regulations of the United Arab Emirates, including, where applicable, Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data and other applicable privacy and data-protection requirements.
1. Information We Collect
Depending on how you interact with our Website, we may collect the following information:
Information You Provide
When you contact us or submit an enquiry, you may provide:
- Full name
- Company or organisation name
- Email address
- Telephone or mobile number
- Country or emirate of residence
- Details of your enquiry
- Information relating to a legal matter
- Documents or other information that you voluntarily submit
- Any other information you choose to provide to us
Please do not submit confidential, privileged or highly sensitive information through a general website enquiry form unless specifically requested by the Firm.
Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Website pages visited
- Date and time of access
- Referring website
- General usage and interaction information
This information may be used for security, website administration, analytics and improving the performance and functionality of our Website.
2. How We Use Your Information
We may use personal information for purposes including:
- Responding to enquiries and requests
- Scheduling consultations or appointments
- Providing information about our legal services
- Assessing whether we may assist with a legal matter
- Communicating with clients and prospective clients
- Providing and administering legal services
- Managing our professional and business relationship with you
- Verifying information where appropriate
- Complying with applicable legal, regulatory and professional obligations
- Protecting our rights, property and interests
- Preventing fraud, misuse and unauthorized access
- Maintaining the security of our Website and systems
- Improving our Website, services and user experience
- Sending communications where permitted by applicable law
The UAE’s data-protection framework generally regulates the processing of personal data and provides individuals with rights concerning their personal information, including correction and certain rights to restrict or stop processing.
3. Legal Basis for Processing
Where required by applicable law, we process personal information on one or more lawful bases, which may include:
- Your consent;
- Taking steps at your request before entering into a relationship or engagement;
- Performing or administering a contract or engagement;
- Compliance with legal or regulatory obligations;
- Protecting legitimate interests, where permitted by law;
- Establishing, exercising or defending legal claims; or
- Other lawful grounds permitted under applicable UAE law.
4. Legal Enquiries and Confidentiality
Submitting an enquiry through this Website does not automatically establish an attorney-client relationship between you and Open Law Firm.
An attorney-client relationship will only arise where the Firm has formally agreed to act for you in accordance with its applicable procedures and requirements.
Information submitted through a website form, email or other electronic communication may not be secure or privileged until an appropriate professional relationship has been established.
You should therefore avoid submitting sensitive or confidential information through the Website unless requested by the Firm.
5. Sharing Your Information
We may disclose personal information where reasonably necessary to:
- Our lawyers, employees and authorised personnel;
- Professional advisers and service providers assisting our Firm;
- IT, hosting, cybersecurity, email and technology providers;
- Courts, tribunals, governmental authorities or regulators;
- Banks, insurers or other professional parties where necessary for a matter;
- Other parties where disclosure is authorised or required by law; or
- Any other party with your consent or where otherwise permitted by applicable law.
We do not sell your personal information.
6. International Data Transfers
Some of our service providers or technology systems may process or store information outside the United Arab Emirates.
Where personal information is transferred outside the UAE, we will take appropriate steps to ensure that such transfers are carried out in accordance with applicable data-protection requirements.
The UAE Personal Data Protection Law contains requirements concerning the transfer and sharing of personal data across borders.
7. Data Security
We take reasonable technical and organisational measures designed to protect personal information against:
- Unauthorised access;
- Unauthorised disclosure;
- Loss or destruction;
- Accidental alteration;
- Misuse; and
- Other unlawful or unauthorised processing.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to:
- Operate essential website functions;
- Remember preferences;
- Understand how visitors use our Website;
- Improve website performance;
- Analyse traffic and usage; and
- Support security and functionality.
Where required, we will obtain appropriate consent for non-essential cookies.
You may adjust your browser settings to refuse or delete cookies. Some Website functionality may be affected as a result.
9. Third-Party Websites
Our Website may contain links to third-party websites, platforms or services.
We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to:
- Provide services;
- Maintain business and professional records;
- Comply with legal and regulatory obligations;
- Resolve disputes;
- Establish or defend legal claims; or
- Protect our legitimate interests.
The applicable retention period may vary depending on the nature of the information and the relevant legal or professional requirements.
11. Your Rights
Subject to applicable law and any relevant exceptions, you may have rights concerning your personal information, including the right to:
- Request access to personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request restriction of certain processing;
- Request deletion where legally applicable;
- Withdraw consent where processing is based on consent;
- Object to certain processing; and
- Make a complaint regarding the processing of your personal information.
The availability and scope of these rights depend on the circumstances and applicable law.
To exercise a privacy-related right, please contact us using the details below.
12. Children’s Privacy
Our Website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology or applicable laws.
Any updated version will be published on this page with the revised “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Open Law Firm
Address: Dubai, United Arab Emirates
Email: info@openlaw.ae
Website: https//openlaw.ae
